Orders will be delivered to the address shown on the order form or online submission. For online orders we can only deliver to the registered cardholder address. Normally despatch will be within 1 day of order, with delivery within 3-4 days but if you have not heard from us within 7 days or require a specific delivery time, please contact us.

For larger items within 50 miles of our depots, which effectively means all postcode districts south of the Thames and throughout Kent, East and West Sussex, Surrey and the eastern half of Hampshire, we will deliver on our own vehicles. Scooters and wheelchairs will be fully assembled and charged and a demonstration of use will be offered. Outside this area, items will be boxed and ready for user assembly. If you aren’t sure if you are in our service area, please call us before ordering.

Money Back Guarantee

If for any reason the products you receive are damaged or faulty, please return them to us within 7 days of receipt and we will replace the goods or refund your payment in full.